Build a UX of AI framework for your cross-disciplinary team

In this episode, I speak with Heidi Trost about:

• The importance of a human-centered design approach to AI.

• The need to slow down and consider safety, privacy, and ethics as part of implementing AI.

• Looking beyond the data: each data point represents a human.

• The need to build and maintain trust in the AI user experience.

• Understanding how humans and AI can work as teammates and how that dynamic might play out.

In the episode, we reference:

• Analyzing Qualitative User Data at Enterprise Scale with AI: The GE Case Study by Jakob Nielsen

• Do Users Write More Insecure Code With AI Assistants?

Episode webpage